Terms of Use

1. Scope of Service

Cosmedoe is an information tool that analyzes INCI ingredient lists of cosmetic products using artificial intelligence. The application is intended for informational purposes only.

2. Medical Disclaimer

Cosmedoe does not provide medical advice. Application outputs do not replace the opinion of a dermatologist, pharmacist, or cosmetologist. Please consult a qualified professional for any health-related decisions.

3. Analysis Limitations

• Analysis results are based on the AI's training data and real-time source retrieval; they may contain errors.
• Cosmedoe cannot be held responsible for formulation changes made by manufacturers.
• Blurry, incomplete, or misread INCI lists may produce inaccurate results.

4. User Obligations

• You agree not to abuse the system (bots, automated requests, etc.).
• You are responsible for the confidentiality of your account credentials.
• Users under 18 must use the application under parental supervision.
• In the event of detected misuse, your account may be temporarily suspended without prior notice. You may appeal a suspension decision by writing to [email protected]; appeals are reviewed within 5 business days.

5. Intellectual Property

The Cosmedoe brand, design, and software are our property, all rights reserved. Copying, distributing, or reverse-engineering the source code without permission is prohibited.

6. Subscription and Payment

• Free plan: Includes 5 analyses per month.
• Pro plan: 30 analyses per day. Available as monthly or annual subscription.
• Analyst plan: 100 analyses per day. Available as monthly or annual subscription.
• Subscriptions are managed through the App Store / Google Play and automatically renew at the end of each period. Refund conditions are subject to the respective store policies.
• To cancel your subscription, use the subscription management settings in the respective store.
• Annual plans are prepaid; unused time is not refunded upon cancellation.
• Price changes to subscription plans will be communicated at least 30 days in advance via email or in-app notification. Your current price remains valid until the end of the ongoing billing period.

7. Service Interruptions

Service may be temporarily unavailable due to planned maintenance or technical issues. Planned maintenance will be announced in advance where possible. If an interruption exceeds 24 hours, the downtime is automatically added to your subscription term — no refund request is needed. In the event of permanent service termination, at least 30 days' notice will be provided and any unused subscription time will be refunded.

8. Limitation of Liability

To the maximum extent permitted by law, Cosmedoe shall not be liable for indirect, incidental, or consequential damages. Our total liability is limited to the subscription fee paid during the relevant period.

9. Changes

We reserve the right to update these terms. Material changes will be communicated at least 14 days before taking effect via your registered email address or in-app notification. Continued use of the app after the effective date of any change constitutes acceptance of the updated terms. The current version is always available at cosmedoe.com/en/terms.

10. Governing Law

This agreement is governed by Turkish law. Turkish courts have jurisdiction over any disputes.

11. Contact

[email protected]